Customer Support – International Process (Tech CS)
NCR · Gurugram
Pay₹32,758–47,538a month, as listed
WhereGurugramHaryana
TypeFull time
Posted24 Sep15 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list7 named
Live chatUpsellingInternational voice processEnglishTechnical supportBachelor's degreeCommunication skills
About this job
- Job title
- Senior Technical Support Executive – Voice + Chat | Blended Upselling
- Experience
- Minimum 1 Year (Experience on Paper Mandatory)
- Education
- Graduate
- Process
- Voice + Chat | Blended Upselling
Key Responsibilities
Handle customer queries through Voice & Chat.
Provide technical support and effective resolutions.
Identify upselling opportunities and achieve sales targets.
Maintain excellent customer experience and communication standards.
Requirements
Graduation is mandatory.
Minimum 1 year relevant experience on paper is mandatory.
Excellent English communication skills.
Strong technical troubleshooting and customer-handling skills.
Comfortable with blended Voice + Chat and upselling.
TechnicalSupport #CustomerSupport #VoiceProcess #ChatSupport #BlendedProcess #Upselling #BPOJobs #Hiring
TechnicalSupport #CustomerSupport #VoiceProcess #ChatSupport #BlendedProcess #Upselling #BPOJobs #Hiring
- Pay
- ₹32,758.79 - ₹47,538.30 per month
Education
Bachelor's (Required)
Experience
- Technical support
- 1 year (Preferred)
- International voice process
- 1 year (Required)
- Work Location
- In person
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