Real Estate - Telecaller

Here’s a ready-to-post Real Estate Telecaller JD for candidates with 1+ year of experience.

Job Description – Real Estate Telecaller

Position

Real Estate Telecaller

Experience

1+ Year

Industry

Real Estate

Location

Gurgaon (Sector 74A)

Employment Type

Full-Time

Department

Sales / Pre-Sales

Job Summary

We are looking for an energetic and customer-focused Real Estate Telecaller with at least 1 year of experience in telecalling, preferably in the real estate industry. The candidate will be responsible for handling leads, making outbound calls, understanding customer requirements, and generating site visits and qualified leads for the sales team.

Key Responsibilities

Make outbound calls to prospective customers from company-provided leads.

Handle incoming enquiries and provide basic information about projects and properties.

Understand customer requirements, budget, preferred location, and property preferences.

Explain project details, features, pricing, payment plans, and offers to potential customers.

Follow up regularly with interested prospects through calls and WhatsApp.

Generate qualified leads and schedule property/site visits for the sales team.

Maintain accurate records of calls, follow-ups, customer requirements, and lead status in the CRM.

Coordinate with the Sales Team for successful lead conversion and site visits.

Achieve daily and monthly targets for calls, qualified leads, and site visits.

Handle customer queries professionally and ensure a positive customer experience.

Maintain a systematic follow-up pipeline and ensure no potential lead is missed.

Participate in promotional campaigns and calling activities as required.

Requirements

Minimum 1 year of experience in telecalling/tele-sales, preferably in real estate.

Excellent communication skills in English and Hindi.

Good convincing and negotiation skills.

Confident and comfortable speaking with customers over the phone.

Basic knowledge of MS Office, CRM, and WhatsApp Business.

Ability to handle multiple leads and follow-ups efficiently.

Target-oriented and self-motivated approach.

Candidates with experience in real estate, property sales, insurance, banking, or other telesales roles will be considered.

Key Performance Indicators (KPIs)

Daily outbound calls

Qualified leads generated

Site visits scheduled

Lead-to-site-visit conversion

Follow-up completion rate

Booking/closure contribution

CRM data accuracy and timely updates

Preferred Candidate Profile

The ideal candidate should be confident, persuasive, disciplined, and customer-oriented, with the ability to build rapport with prospective buyers and generate quality site visits through effective calling and follow-ups.

Working Days

[6 Days / Week]

Pay

₹18,000.00 - ₹25,000.00 per month

Work Location

In person