Front Desk Receptionist

Front Office Associate

Location

Bengaluru

Industry

Hotel / Hospitality

Experience

6 Months – 1 Year

Job Type

Full-time

Joining

Immediate Joiners Preferred

Job Summary

We are looking for a Front Office Associate with 6 months to 1 year of experience in the hotel industry. The candidate should have good communication skills, a guest-focused approach, and hands-on knowledge of IDS software.

Key Responsibilities

Handle guest check-in and check-out procedures.

Manage room reservations, room allocation, and guest requests.

Handle guest queries and provide professional assistance.

Maintain accurate guest records and front office documentation.

Coordinate with Housekeeping and other departments for smooth operations.

Handle guest billing, payments, and related front office transactions.

Attend to guest complaints and ensure timely resolution.

Follow hotel SOPs and front office procedures.

Ensure a high standard of guest service at all times.

Requirements

6 months to 1 year of experience in a hotel/hospitality environment.

Previous experience in Front Office is preferred.

Hands-on knowledge of IDS software is required.

Good verbal communication and interpersonal skills.

Customer-service-oriented and professional personality.

Ability to work in rotational shifts.

Candidates who can join immediately will be preferred.

Benefits

Food Provioded

Accomodation

Pay

₹14,000.00 - ₹18,000.00 per month

Benefits

Food provided

Paid time off

Work Location

In person