BRANCH SUPERVISOR - RETAIL

• Has operational and financial responsibility for a defined branch, their duties include providing training and development for staff, ensuring quality consistency across the area and increasing sales and profitability in their area.
• Drive sales by ensuring that the stores within their area operate smoothly.
• Responsibility for the overall success of the stores by setting targets, supervising store managers, and ensuring they are attained effectively.
• Providing training and development.
• Ensuring company standards and procedures are followed. Preparing and presenting monthly, quarterly, and annual statements, analysis, and reports of operations.
• Coordinating with support staffs for smooth operations
• Hiring and placement of staffs by coordinating with recruitment team and self-hiring
• Maintaining the upkeep and standards of the outlet premises
• Coordinate with Housekeeping Team for deep cleaning activity in their area
• Pest control activities to be done by set standard procedures in their area
• Timely presence in the high-volume stores in peak hours
• Identifying staffs for career growth and assign trainings accordingly
• Resolving customer complaints at outlets, both online and offline
• Strategic planning and implementation for increase in same store sales growth
• Develop, implement, and maintain quality assurance Protocols
• Increase the efficiency of existing process and procedures to enhance the company’s internal capacity
• Oversee materials, Inventory and expenses
• Knowledge of business productivity software and an aptitude for learning new applications
• Banking reconciliation of daily Business to be tracked

Timings – Working timings will be flexible as per the store operation hours

Job Types

Full-time, Permanent

Pay

₹30,000.00 - ₹35,000.00 per month

Benefits

Provident Fund

Education

Bachelor's (Required)

Experience

total work

1 year (Required)

Work Location

In person