Field Service Engineer

Job Description

Field Service Engineer (FSE)

Exp

2-6yrs

Location

Bangalore

About the Role

We are looking for a Field Service Engineer (FSE) with a strong refrigeration background to handle installation, servicing, and maintenance of equipment at customer sites. The ideal candidate is hands-on, mobile, and comfortable with frequent field travel.

Key Responsibilities

Carry out installation, commissioning, servicing, and breakdown maintenance of refrigeration equipment at customer locations.

Diagnose and resolve technical faults efficiently to minimize customer downtime.

Conduct preventive maintenance visits as per schedule.

Maintain accurate service reports, spare parts usage, and customer visit logs.

Coordinate with the service team/back office for spare parts requirements and escalations.

Travel to customer sites (including outstation) as required — company will arrange/support outstation travel.

Ensure customer satisfaction through timely and professional service delivery.

Candidate Requirements

ITI or Diploma is mandatory (Refrigeration/Mechanical/Electrical or related trade).

Strong hands-on experience/background in refrigeration systems (compressors, condensers, evaporators, refrigerants, etc.).

Must own a bike/two-wheeler for local travel.

Willingness to travel extensively, including outstation assignments.

Good troubleshooting and problem-solving skills.

Basic communication skills to interact with customers and report issues clearly.

Pay

₹300,000.00 - ₹600,000.00 per year

Benefits

Paid sick time

Paid time off

Application Question(s)

Notice Period

Expected CTC

Experience

Field Service with a strong refrigeration background : 2 years (Required)

Work Location

In person