Centre Manager

About the Role

Inchara Ayur Care is looking for an experienced Centre Manager / Business Development Manager to oversee the day-to-day operations, customer experience, team coordination, and business development of our Ayurveda and wellness centre.

The ideal candidate should have a minimum of 3 years of relevant experience in Ayurveda, wellness, spa, healthcare, hospitality, or a similar service-oriented industry.

Incentives

Attractive performance-based incentive structure

Key Responsibilities

Oversee the overall day-to-day operations of the centre and ensure smooth functioning.

Drive business development, lead generation, sales, client conversions, and revenue growth.

Manage client enquiries, follow-ups, consultations, packages, memberships, and customer retention.

Ensure high standards of customer experience, service quality, hygiene, and centre presentation.

Coordinate with doctors, therapists, front-office staff, and other team members for smooth service delivery.

Monitor centre performance, sales, appointments, leads, conversions, and revenue.

Oversee operational and performance reports and prepare monthly P&L reports for management.

Drive local marketing initiatives, promotions, referral programmes, and corporate/institutional tie-ups.

Build and maintain relationships with clients, referral partners, corporates, and other business partners.

Coordinate staff schedules, productivity, training, and day-to-day team requirements.

Handle customer concerns and ensure timely and professional resolution.

Monitor inventory, consumables, and other centre requirements.

Work closely with management on sales targets, business strategies, operational improvements, and centre growth.

Eligibility

Minimum 3 years of relevant experience in centre management, business development, sales, wellness, spa, Ayurveda, healthcare, or hospitality.

BAMS candidates can apply.

Candidates with any bachelor's degree and relevant industry experience may apply.

Prior experience in an Ayurveda or wellness setting will be given priority.

Key Skills

Centre & Operations Management

Business Development & Sales

Lead Generation & Conversion

Client Relationship Management

Team Management

Revenue & P&L Understanding

Marketing & Business Tie-ups

Customer Service

Communication & Negotiation

Ayurveda / Wellness Industry Knowledge

Pay

₹35,000.00 - ₹40,000.00 per month

Ability to commute/relocate

Kothanur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Work Location

In person