tellecaller Experience

BELVAA SENIOR CAREJOB DESCRIPTION – FRESHER TELECALLER

Position

Telecaller

Department

Sales / Customer Relations

Experience

Fresher – 0 to 1 Year

Salary

₹20,000 – ₹25,000 per month

Working Hours

9:00 AM – 6:00 PM

Weekly Off

Sunday

Work Location

Bengaluru

Job Summary

We are looking for an enthusiastic and confident Fresher Telecaller to join our team. The candidate will be responsible for making calls to prospective customers, explaining our services, generating leads, following up with enquiries, and maintaining proper customer records.

Key Responsibilities

Make outbound calls to prospective customers and leads.

Explain Belvaa Senior Care services clearly and professionally.

Understand customer requirements and provide appropriate information.

Generate and qualify leads through telephone calls.

Follow up regularly with interested customers and enquiries.

Schedule appointments and coordinate with the concerned team.

Maintain accurate records of calls, leads and follow-ups.

Update customer information in the CRM/system.

Meet assigned daily, weekly and monthly calling targets.

Handle customer queries politely and escalate issues when required.

Maintain professional communication and behaviour with customers.

Share daily call and lead reports with the reporting manager.

Eligibility & Skills

Freshers are welcome to apply.

Minimum qualification

12th Pass / PUC / Graduate.

Good verbal communication skills.

Basic knowledge of computers and MS Office.

Kannada and English communication preferred; Hindi will be an added advantage.

Confident, polite and customer-friendly attitude.

Good listening and follow-up skills.

Willingness to learn sales and customer-handling skills.

Comfortable working with calling and performance targets.

Salary & Benefits

Monthly Salary

₹20,000 – ₹25,000

Sunday weekly off.

Working hours

9:00 AM – 6:00 PM.

Training and guidance will be provided to freshers.

Opportunity to develop skills in sales, customer relations and healthcare services.

Reporting

The Telecaller will report to the Sales/Reporting Manager and coordinate with the internal team for lead follow-ups and customer requirements.

Candidate Profile

We are looking for someone who is energetic, responsible, punctual, confident on calls, and willing to learn and grow with the organization.

Pay

₹20,000.00 - ₹25,000.00 per month

Work Location

In person