Academic Counselor

JOB DESCRIPTION

Company

U Fly International Aviation Academy

Position

Academic Counselor

Department

Admissions / Student Counseling

Location

Bangalore

Employment Type

Full-Time

Job Summary

U Fly International Aviation Academy is looking for a confident, enthusiastic, and student-focused Academic Counselor to guide prospective students in choosing suitable aviation, airport management, hospitality, and other career-oriented programs.

The Academic Counselor will be responsible for handling student and parent enquiries, providing course and career guidance, conducting follow-ups, supporting the admission process, and maintaining strong relationships with prospective students.

Key Responsibilities

Counsel students and parents regarding aviation, airport management, hospitality, travel and tourism, and other academy courses.

Understand students’ educational background, interests, career goals, and recommend suitable courses.

Explain course details, eligibility criteria, duration, fees, training methodology, and career opportunities.

Handle enquiries through walk-ins, telephone calls, WhatsApp, social media, and online leads.

Follow up regularly with prospective students and assist them throughout the admission process.

Convert genuine enquiries into admissions through effective counseling and communication.

Maintain accurate records of leads, counseling sessions, follow-ups, and admissions.

Coordinate with the academic and admissions teams for smooth student enrollment.

Build positive relationships with students and parents and resolve their queries professionally.

Assist in student orientation and admission-related activities.

Participate in seminars, career guidance programs, educational fairs, school/college visits, and promotional activities when required.

Achieve assigned individual and team admission targets.

Prepare regular reports on enquiries, follow-ups, conversions, and admissions.

Stay updated about the academy’s courses and relevant aviation and hospitality career opportunities.

Educational Qualification

Bachelor’s Degree in any discipline from a recognized university.

Candidates with qualifications in Management, Psychology, Education, Aviation, Hospitality, Communication, or related fields will be preferred.

Diploma holders with relevant counseling or admissions experience may also be considered.

Experience

0–2 years of experience in academic counseling, admissions, education sales, customer service, or a related field is preferred.

Freshers with excellent communication and interpersonal skills may also apply.

Experience in an aviation academy, educational institution, or training institute will be an added advantage.

Required Skills

Excellent verbal and written communication skills.

Strong counseling and interpersonal skills.

Good presentation and convincing abilities.

Confident and professional personality.

Strong follow-up and relationship-management skills.

Good knowledge of MS Office / Google Workspace.

Basic CRM or lead-management knowledge is an advantage.

Ability to handle multiple enquiries efficiently.

Good telephone and WhatsApp communication etiquette.

Strong organizational and time-management skills.

Ability to work toward admission targets.

Key Performance Indicators (KPIs)

Number of student enquiries handled.

Follow-up effectiveness.

Counseling-to-admission conversion.

Achievement of assigned admission targets.

Student and parent satisfaction.

Accuracy of lead and follow-up records.

Timely completion of admission-related activities.

Salary & Benefits

Salary

As per company standards and candidate experience and performance

Pay

₹15,000.00 - ₹40,000.00 per month

Work Location

In person