Customer Service Domestic Voice Versant Team Member-BPS

Customer Service Domestic Voice Versant Team Member-BPS

India

JOB DESCRIPTION

1Job Description – Executive/Sr. Executive1.Position ObjectiveCSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions.2.Business environmentVertical: OperationsProcess Name: SeattleScope: Customer Service3.Organization chartReporting To: Team Leader2Job Specifications – Executive /Sr. Executive1.Qualifications and Technical Competencies Required EducationMandatory: HSC from any streamDesirable: Graduate from any streamMandatory: •Should be ready to work in flexible shifts – Rotating throughout Day/Night and 6 days working•Adherence to company policies, rules and regulations•To follow quality processes thoroughly using checklist standards•Responsible f

REQUIRED SKILLS

Assertive communication

Domain expertise

Escalation Management

Linguistic orientation

Multitask Handling

Process Understanding and Improvement

Typing skills 25 WPM with 90 Percent Accuracy

computer basic knowledge

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JOB INFO

Job Identification

673739

Posting Date

09/23/2026, 11:47 AM

Locations

India

Lane of Recruitment

Not Applicable

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