Center Head - Beauty and Wellness

We are looking for a high-performing, sales-driven, and operationally sound Center Manager to lead our INSTITUTE. The ideal candidate will be a strong closer who handles consultations, provides customized costing, and performs on-table/spot closing. You will be responsible for the entire journeyfrom converting warm leads via phone to managing walk-ins, coordinating medical teams, and maintaining smooth operations.

Key Responsibilities

Sales, Consultation \& "On-Table" Conversion

On-Table Closing: Conduct face-to-face consultations assessment to explain plans, deliver customized costing/pricing options, and close the sale immediately.

Lead Conversion: Call prospective/new leads, understand their requirements, effectively pitch our services, and convince them to visit the CENTER for a Consultation (CS).

Rigorous Follow-Ups (FUP): Maintain a strict follow-up pipeline for all non-converted walk-ins and inquiries to bring them back for booking.

Lead Generation: Actively identify opportunities to create new leads through local marketing initiatives, patient referrals, and networking.

Center Operations \& Hospitality

Center Administration: Take full ownership of the centers daily operations, ensuring the cENTER'S maintains premium standards of hygiene, decorum, and premium hospitality.

Guest Relations

Manage walk-in patients warmly, ensure minimal wait times, and deliver an exceptional customer experience.

Team Coordination

Smoothly coordinate with and Front-Desk Executives regarding daily appointments,

CRM \& Reporting

Data Management

Accurately update interactions, visit details, follow-up statuses, and booking stages in the CRM system daily.

• Sales Tracking: Maintain complete records of daily walk-ins, conversion rates, revenue collected, and pending pipelines for management review.

Pay

₹40,000.00 - ₹52,071.31 per month

Work Location

In person