Jobs›Backend Executive, Chennai

Backend Executive-International Airlines Tickets Booking

Metasparq India Private Limited · Chennai
Pay₹17,000–22,000a month, as listed
WhereChennaiTamil Nadu
TypeFull time
Posted23 Sep32 days ago, via Apna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list7 named
Good Communication SkillsCustomer handlingCall handlingBlended processBasic ComputerInternational BPOVoice Process
About this job

Responsibilities: Understand customer travel needs and book flights at the best prices. Generate sales and issue tickets. Use booking systems efficiently. Follow up with customers proactively. Process payments and handle sensitive information securely. Provide travel advice, including visa and passport information. Issue e-tickets and keep clients updated on any changes. Address customer complaints and resolve issues. Manage email communication and follow-ups. Requirements: Night shift availability Work from Office Excellent communication skills Multi-language skills Strong customer service skills Organized and able to generate new sales leads Ability to work independently and with a flexible schedule, including evenings and weekends Preferred Qualifications: Fresher, 1 year or 2 years of experience in US/UK-based customer support. US Voice process. Team player with adaptability. English proficiency plus one Indian language (Telugu, Tamil, Hindi, or other regional language) Interview InformationCommunication Preference: Myself | Is this walk-in interview? Yes

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