Telecalling Executive

Lead CallingCall all assigned leads within the defined response time. Understand customer requirements, budget, business type and purchase timeline. Explain relevant products, machines and starter combinations. Identify hot, warm and cold leads. Maintain professional communication on every call. B. Follow-UpFollow up with every qualified lead systematically. Maintain follow-up dates and next actions in CRM/Google Sheet. Follow up on quotations and pending decisions. Reconnect with old/inactive leads for new requirements. Never leave a qualified lead without a scheduled next follow-up. C. WhatsApp CommunicationSend product catalogues, images, videos, specifications and quotations. Use approved company messages and product information. Respond to customer queries promptly. Maintain professional WhatsApp communication. Avoid sending unnecessary or unapproved information.