BPO Associate

JOB DESCRIPTION – BPO ASSISTANT

Job Role

BPO Assistant

Job Type

Full-Time

Work Location

Chennai

Work Mode

Office-Based

Shift

Morning Shift

Working Hours

9:30 AM – 5:30 PM

Job Responsibilities

Handle day-to-day BPO and customer support activities.

Respond to customer queries through calls, emails, or other communication channels.

Assist customers with basic information, requests, and service-related queries.

Maintain accurate customer records and update information in the system.

Perform basic data entry and documentation tasks.

Coordinate with team members to resolve routine customer issues.

Follow company procedures and service guidelines.

Complete assigned tasks and daily targets within the given time.

Maintain professionalism and good communication while interacting with customers.

Assist with other BPO and customer support duties as required.

Requirements

Minimum qualification

12th / Diploma / Any Degree.

Freshers and experienced candidates can apply.

Good verbal and written communication skills.

Basic computer knowledge and typing skills.

Responsible, punctual, and willing to learn.

Ability to work well in a team.

Customer-friendly attitude and problem-solving skills.

Salary & Benefits

Salary

₹20,000 – ₹25,000 per month

Performance Incentives

Up to ₹5,000

Shift

Morning Shift

Working Hours

9:30 AM – 5:30 PM

Work Mode

Office-Based

Candidate Profile

We are looking for enthusiastic and responsible candidates who are interested in building a career in BPO and customer support. Freshers are welcome to apply. Training and guidance may be provided to suitable candidates.

Pay

₹22,000.00 - ₹25,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Paid sick time

Provident Fund

Work Location

In person