Assistant Manager - Warehouse Operations - Economic Zones - Chennai

ROLES & RESPONSIBILITIES

Job Purpose/Objective

Responsible for ensuring the warehouse operates at peak efficiency in multi shift Operation, by determining product handling and storage requirements, equipment utilization, inventory management, Gate In/Out processes, TAT Adherence, OTR and OTD in shipping with customer satisfaction. Focusing HSE in each Operational Tasks.

Key responsibilities

Supervise daily activities of the warehouse/ yard operations, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service

Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals

Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

Managing Shift roster Keeping track of Shift Attendance and effective Manpower Planning.

Work Load Levelling and Lobor Productivity

Manpower Productivity and Adherence on Inbound / Outbound TAT

Understanding the Multi customer KPI’s and SLA’s and ensuring the Deliverables to Meet the same.

Ensuring the Inventory Controls including cycle count, Perpetual Inventory and Maintaining with Zero Inventory Variance and coordinating for Internal and External Stock audit for with Zero Non-compliance.

Ensuring timely updating of Operating Systems (WMS etc.)

Schedule and oversee warehouse team to meet the demands of the customer and manage the flow and quality of work to maximize efficiency and minimize overtime

Meet regularly with operations leads to review, analyzing, and developing actionable plans for productivity and loss prevention.

Ensuring timely data captures all the activities taking place in WH in shift.

Coordination with different departments for timely completion of tasks assigned

Ensuring the Documents Management and Responding and supporting in Audits.

QUALIFICATIONS & COMPETENCIES

Skills and Competencies

8 -12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus)

Proven track record of Managing warehouses with multiple clients/Cargo /Products/SKUs

Well versed with Modern Warehousing Practices- WMS (Homegrown or Oracle/SAP etc. Based), Technology based Putaway & Picking

Experience of Handling Blue collard Manpower

Hands on experience of Picking/Packing activities

Analytical skills for Space optimisation, Process streamlining

Proven track record of cost optimisation, bringing efficiency into system.

Experience of coordinating with supporting departments like Transport, HR/IR etc

Proven track record of managing cargo of high-performance organizations similar like- FMCG. Telecom, Electronics, E-Commerce, 3PLs, etc

Good knowledge of MS Office/Emails is expected

Good written and oral communication skills are needed.

Stakeholder

Internal

HODs

External

Customers

Educational Qualification (min)

Post Graduation / Graduation/ Diploma

Preferred Certifications if any

Six Sigma certifications, WMS, WH Management courses and trainings are desirable

Range/ Min no of years - of overall Experience required

Min no of years of Industry specific experience required, if any & the industry type

8 – 12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus)

8 years