Asst. Manager - Air & Sea Imports

Job Summary

We are looking for a seasoned professional to manage our Air and Sea Import operations, including pricing, customer service, documentation, and team leadership. The successful candidate will have a strong background in freight forwarding, excellent communication skills, and a proven track record of driving business growth.

Key Responsibilities

• Manage end-to-end air and sea import operations, including customs clearance, documentation, and shipment tracking.
• Coordinate with shipping lines, airlines, customs authorities, and internal teams to ensure smooth import processes.
• Monitor and optimize import operations to achieve cost efficiency and timely delivery.
• Handle client communications, resolve operational issues, and maintain strong customer relationships.
• Ensure compliance with all regulatory, safety, and company standards.
• Prepare reports and provide insights on import performance to senior management.
• Mentor and guide the operations team to achieve excellence in service delivery.
• Lead a team of import professionals and provide guidance and support
• Oversee documentation, customs clearance, and compliance
• Analyze market trends and competitor activity to stay ahead in the market
• Collaborate with sales team to develop and implement pricing strategies
• Ensure excellent customer service and resolve any issues that may arise

Qualifications & Skills

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field.
• 10+ years of experience in freight forwarding, handling both air and sea imports.
• Strong knowledge of international shipping procedures, INCOTERMS, and customs regulations.
• Excellent organizational, problem-solving, and leadership skills.
• Ability to work in a fast-paced environment and handle multiple shipments simultaneously.
• Strong communication and client relationship management skills.

Contact HR Team

9600120611

Job Types

Full-time, Permanent

Pay

₹35,000.00 - ₹50,000.00 per month

Benefits

Cell phone reimbursement

Application Question(s)

How many years of relevant experience you have in Freight Forwarding?

What is your current salary (monthly take home)?

What is your expected salary (Monthly take home)?

What is your notice period?

Which location you are staying in Chennai?

Work Location

In person