Video KYC Verification -Audit Process

VIDEO KYC VERIFICATION / AUDIT – JOB RESPONSIBILITIES

Customer and Case Identification

• Verify customer/application reference number.
• Confirm the date and time of the Video KYC session.
• Check customer details against the onboarding records.

Identity Document Verification

• Verify the customer's identity document.
• Check document validity, readability, and consistency with customer information.
• Confirm that the identity document belongs to the customer participating in the video session.

Live Video Verification

• Conduct or review the Video KYC session through the approved platform.
• Confirm the customer's physical presence during the session.
• Perform or verify facial matching and liveness checks.
• Follow the required verification questions and procedures.

KYC Officer / Agent Verification

• Verify that the authorized KYC officer/agent conducted the session.
• Check the officer's identification and authorization details.
• Ensure that the prescribed KYC verification process was followed.

Recording and Audit Trail

• Verify availability of video recordings, photographs, timestamps, and system logs.
• Ensure that records are correctly linked to the respective customer/case.
• Check that KYC records are securely maintained and protected from unauthorized access or alteration.

Data and Compliance Checks

• Verify that required customer information has been captured accurately.
• Check compliance with applicable KYC, privacy, data-security, and record-retention requirements.
• Identify and document exceptions or failed verification attempts.

Audit Conclusion and Reporting

• Review and document the outcome of each verification.
• Mark cases as Pass, Fail, Exception, or Not Applicable.
• Record observations and supporting evidence.
• Escalate discrepancies and initiate corrective actions where required.
• Complete the audit report and ensure proper closure of findings.

Pay

Up to ₹18,500.00 per month

Benefits

Flexible schedule

Leave encashment

Paid time off

Provident Fund

Ability to commute/relocate

Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education

Bachelor's (Preferred)

Language

Hindi (Preferred)

Urdu (Preferred)

Location

Chennai, Tamil Nadu (Preferred)

Shift availability

Day Shift (Preferred)

Night Shift (Preferred)

Overnight Shift (Preferred)

Work Location

In person