Graduate Trainee

Programmer/Analyst 1

Duties of Position

(Include specific duties and responsibilities)

Monitor and support B2B Applications as part of 24*5 support model.

Monitor Sterling B2B Integrator and Oracle alerts on a daily basis to insure that everything is running with no issues.

Monitor the Trouble Ticket System for all tickets assigned to the B2B group performing 1st Level analysis on the trouble tickets and gathering required information for processing the trouble tickets.

Provide Excellent Customer support for both External and Internal Customers

Work on the Inter company EDI support issues

Monitor the missing reconciliation reports on daily basis and keep mails to the supplier for the overdue, rejected & partially accepted

transactions.

Work on the Inter company EDI support issues

Working on the Supplier & Customer issues Trouble Tickets

Qualifications Required

(Education, experience, skills, etc. Please be specific)

1+ years of experience in JAVA (or) Oracle Development with B.E or B.Tech or MCA computer science back ground.

Technical Skills

C, C++, Core JAVA, SQL, PL/SQL and Oracle.