Technical Support Expert

Technical Support Expert – International Process

Location

Jaipur, Rajasthan

Work Mode

Work From Office

Job Type

Full-Time

Shift

Majorly Night Shifts | Rotational

Key Responsibilities

Handle customer interactions through voice and blended channels.

Resolve technical and customer-related queries effectively.

Handle billing and retention-related concerns.

Maintain quality, productivity, and customer satisfaction standards.

Identify opportunities for cross-selling and upselling.

Eligibility

Graduate candidates only.

Minimum 1 year of professional work experience in international Technical Support/Customer Service/Sales.

Valid employment and experience verification documents are mandatory.

Sales or BPO experience will be preferred.

Excellent English communication skills.

Good technical aptitude and customer-handling skills.

Schedule & Benefits

5 days working.

2 rotational week-offs.

Majorly night shifts with rotational timings.

10 hours shift including 1-hour break.

Cab facility for eligible night shifts.

No leave during the first 3 months, except weekly offs.

Relocation Benefits

Eligible outstation Jaipur Rajasthan candidates may receive

10 days free stay on dual occupancy.

One-way bus/train/flight ticket.

Relocation bonus up to ₹10,000.

Interested candidates can share their updated resume80102O7552

Pay

₹44,000.00 - ₹46,000.00 per month

Benefits

Work from home

Education

Bachelor's (Required)

Experience

Technical support

1 year (Required)

Work Location

In person