Business Development Executive (BDE)

Job Description – Telecaller

Position

Telecaller

Number of Vacancies

04

Experience Level

1–2 Years (Experienced)

Job Summary

We are looking for an experienced and result-oriented Telecaller with 1–2 years of proven telecalling/customer interaction experience. The ideal candidate will be responsible for handling inbound and outbound calls, generating leads, converting prospects into customers, and maintaining strong customer relationships while achieving assigned targets.

Key Responsibilities

Make outbound calls to potential and existing customers to promote products/services

Handle inbound customer queries, complaints, and requests professionally

Explain products/services clearly, addressing customer needs and objections effectively

Generate and follow up on leads to convert them into confirmed sales/appointments

Achieve daily, weekly, and monthly calling and conversion targets

Maintain accurate records of calls, customer interactions, and follow-ups in CRM/software

Coordinate with sales/support teams to ensure smooth customer handling

Handle customer objections and complaints with patience, escalating when necessary

Build and maintain long-term rapport with customers to improve retention

Provide feedback and market/customer insights to the reporting manager

Required Skills & Competencies

Excellent verbal communication skills in [Hindi/English/regional language as required]

Strong convincing, negotiation, and objection-handling skills

Proven experience in achieving/exceeding calling and sales targets

Good listening skills with a customer-first approach

Proficiency in using CRM software and basic MS Office tools

Ability to multitask, prioritize, and manage time effectively

Patient, positive attitude with the ability to handle rejection professionally

Qualification & Experience

Minimum 12th pass / Graduate (any stream)

1–2 years of relevant experience in telecalling, telesales, or customer support (BPO/call center experience preferred)

What We Offer

Fixed salary + attractive incentives on target achievement

Supportive and growth-oriented work environment

On-the-job training and skill development opportunities

Career growth path within the organization

Job Type

Full-time

Benefits

Incentives on performance

Cell phone reimbursement (if applicable)

Fixed weekly off

[Add: PF, ESI, etc. if applicable]

Work Location

In person

Pay

₹8,669.04 - ₹15,000.00 per month

Benefits

Cell phone reimbursement

Food provided

Internet reimbursement

Leave encashment

Work Location

In person