non voice process
Aress Software & Education Technologies · Pune
Pay₹16,000–32,000a month, as listed
WherePuneMaharashtra
TypeFull time
Posted23 Sep17 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list6 named
EnglishMaster's degreeBachelor's degreeData entryHindiCommunication skills
About this job
Non-Voice Process executive handles customer queries, support, or data tasks exclusively through written channels like email, live chat, social media, and back-office tools. Responsibilities include resolving issues, data entry, and documentation, requiring strong written communication, attention to detail, and proficiency with digital tools. Key Responsibilities
- Customer Support
- Respond to inquiries and complaints via chat, email, or social media platforms.
- Data Management
- Perform data entry, verification, and documentation in company databases.
- Problem Resolution
- Troubleshoot issues by clarifying complaints and providing accurate, timely solutions.
- Process Adherence
- Follow set guidelines, quality standards, and policies to maintain high customer satisfaction.
- Administrative Tasks
- Handle back-office activities like processing, updates, and maintenance of records.
Age criteria 18 to 29 years
- Job Types
- Full-time, Fresher, Permanent
- Pay
- ₹16,000.00 - ₹32,000.00 per month
- Work Location
- In person
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