Computer Lab Assistant

Description

Quality Thought is seeking a Computer Lab Assistant to join our Learning and Training department in Hyderabad. This is a full-time, on-site position ideal for entry-level candidates who are passionate about education and technology. As part of our Education Management industry team, you will play a vital role in supporting our training programs and ensuring a seamless learning experience for students and trainers.

In this role, you will be responsible for maintaining computer lab operations, assisting learners with technical queries, and supporting the delivery of training sessions. You will work closely with instructors and staff to create a productive and well-organized learning environment that aligns with our commitment to quality education.

We offer a competitive salary range of ₹2,50,000 - ₹3,60,000 per year, along with opportunities to grow your technical and professional skills in a supportive educational setting.

Responsibilities

Set up, configure, and maintain computer systems and lab equipment

Assist students and trainers with basic technical issues during training sessions

Ensure all lab systems are updated with required software and tools

Monitor lab usage and maintain a clean, organized environment

Support instructors in preparing materials and setting up training sessions

Troubleshoot hardware and software problems and escalate when necessary

Maintain inventory of lab equipment and report any damages or shortages

Assist in installing and configuring applications needed for coursework

Provide basic guidance to learners on using lab resources effectively

Coordinate with the IT team to resolve technical issues promptly

Document common issues and solutions for future reference

Ensure compliance with lab safety and usage policies

Requirements

Masters degree (M.Tech) in Computer Science, Information Technology, or a related field

0-2 years of experience in a technical support or lab assistant role

Basic knowledge of computer hardware, software, and operating systems

Strong knowledge on Python, MERN Stack, Gen AI and other IT domains knowledge would be an added advantage

Familiarity with common applications such as MS Office and web browsers

Strong problem-solving and troubleshooting skills

Good communication and interpersonal skills

Ability to work effectively in a team-oriented environment

Willingness to learn and adapt to new technologies

Attention to detail and ability to follow instructions

Preferred

Basic understanding of networking concepts

Preferred

Experience with lab management or technical support tools

Sound like a fit?

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