Client Servicing Executive

Job Location

VADODARA, GUJARAT

BESTOW is a dynamic and innovative branding and marketing research company dedicated to helping businesses unlock their full potential through creative and strategic solutions. Our team of experts is passionate about transforming ideas into compelling narratives that resonate with target audiences, driving brand success and market impact. At BESTOW, we believe in the power of storytelling to connect, engage, and inspire.

Role Description

This is a full-time on-site role for a Client Servicing Executive at Bestow in Vadodara. The Client Servicing Executive will be responsible for client services, client relations, making presentations, customer service, and account management.

Working Shift: Flexible

Shift 1: Morning Shift (10:00 AM to 7:00 PM)

Shift 2: Hybrid Shift

3:00 PM to 7:00 PM – In Office

9:00 PM to 1:00 AM – Work from Home

Requirements

Candidate must carry their own laptop.

Company will provide a SIM card with recharge; candidates must use their personal mobile device.

Job Description

• Develop and maintain strong client relationships, ensuring high levels of satisfaction and retention.
• Oversee and manage multiple client accounts, ensuring smooth service delivery.
• Act as the primary point of contact for key clients, understanding their business needs and providing tailored solutions.
• Lead and mentor the client servicing team, ensuring excellent customer engagement and performance.
• Develop strategies for client growth, upselling, and cross-selling opportunities.
• Handle client escalations and conflict resolution effectively.
• Collaborate with internal teams (sales, marketing, operations) to optimize client experience.
• Monitor and analyze client feedback, market trends, and competitor activities to improve service offerings.
• Prepare and deliver high-impact presentations and reports to clients and leadership.

Job Type

Full-time

Pay

₹21,500.00 - ₹35,000.00 per month

Benefits

• Leave encashment
• Paid sick time
• Paid time off
• Work from home

Application Question(s)

• Will you be comfortable for Hybrid Shift mentioned in JD?

Experience

• Client Handling: 1 year (Required)

Language

• English (Required)

Work Location

Hybrid remote in Alkapuri, Vadodara, Gujarat