Sales Advisor

JOB DESCRIPTION – SALES CONSULTANT

Position

Sales Consultant

Brands

ŠKODA \& TATA Cars

Department

Sales

Location

Coimbatore / Tamil Nadu

Experience

0–3 Years

Employment Type

Full-Time

Job Summary

We are looking for an enthusiastic and customer-focused Sales Consultant to join our ŠKODA \& TATA Cars sales team. The candidate will be responsible for generating sales leads, understanding customer requirements, presenting suitable vehicle options, conducting test drives, and achieving sales targets while ensuring a high level of customer satisfaction.

Key Responsibilities

• Generate sales leads through walk-ins, enquiries, referrals, tele-calling, digital leads, and field activities.
• Understand customer requirements, preferences, and budget to recommend suitable vehicles.
• Explain vehicle features, specifications, variants, pricing, finance, insurance, exchange, and offers.
• Conduct professional vehicle presentations and test drives.
• Follow up with prospective customers and convert enquiries into bookings and sales.
• Achieve monthly sales and revenue targets assigned by the management.
• Maintain regular follow-up with customers throughout the sales process.
• Coordinate with Finance, Insurance, Exchange, and Delivery teams to ensure smooth vehicle delivery.
• Maintain accurate customer information and update leads in the CRM/DMS system.
• Ensure proper documentation and timely completion of sales-related processes.
• Build strong and long-term relationships with customers to generate referrals and repeat business.
• Stay updated on new models, product features, competitors, market trends, and promotional schemes.
• Participate in sales events, exhibitions, roadshows, and promotional activities.
• Ensure a professional customer experience in line with the brand's standards.

Key Skills \& Competencies

• Excellent communication and interpersonal skills.
• Strong customer-handling and negotiation skills.
• Good convincing and presentation abilities.
• Target-oriented and self-motivated approach.
• Ability to understand customer needs and recommend suitable products.
• Basic knowledge of automobiles and willingness to learn product details.
• Good follow-up and relationship management skills.
• Basic computer and CRM/DMS knowledge.
• Ability to work effectively in a team and achieve individual targets.

Qualification

• Any Graduate / Diploma.
• Candidates with a background in Automobile, Sales, Marketing, or Business Administration will be preferred.
• Freshers with good communication skills are welcome.
• Prior experience in automobile sales, retail sales, or customer service will be an added advantage.

Performance Parameters

• Monthly vehicle sales target achievement.
• Lead conversion ratio.
• Test drive-to-booking conversion.
• Booking-to-retail conversion.
• Customer satisfaction and feedback.
• Lead follow-up and CRM/DMS compliance.
• Customer referrals and repeat business.

Candidate Profile

The ideal candidate should be presentable, energetic, customer-focused, target-driven, and willing to work in a competitive automobile sales environment. Candidates should have a passion for automobiles and the ability to build strong relationships with customers.

Mobile Number

9944575196

Pay

₹15,000.00 - ₹35,000.00 per month

Benefits

• Cell phone reimbursement
• Provident Fund

Work Location

In person