Senior Tele Caller

Job Description Handle inbound and outbound customer calls in Tamil. Explain loan/financial products and services clearly to customers. Understand customer requirements and provide suitable information. Generate leads and conduct regular follow-ups with prospective customers. Assist customers with basic queries and guide them through the next steps. Maintain accurate customer and call details in the CRM/system. Achieve daily and monthly call, lead, and login targets. Handle customer objections professionally and build a positive relationship. Coordinate with the Sales/Backend team for further processing. Follow company communication standards, processes, and compliance guidelines. Candidate Requirements: Qualification: Diploma / Any Degree. Experience: 0–3 Years in Telecalling / Voice Process / Customer Support / Sales preferred. Freshers: Can apply. Language: Fluent Tamil speaking is mandatory. Basic English communication will be an added advantage. Good verbal communication and listening skills. Confident and comfortable speaking with customers over the phone. Basic computer knowledge and ability to use CRM/mobile applications. Good convincing and negotiation skills. Positive attitude and willingness to work in a target-oriented environment. Ability to handle customer objections and follow-ups. Immediate joiners preferred. Preferred SkillsCustomer handling Telecalling Lead generation Follow-up Sales & convincing skills Basic computer knowledge CRM / Call Management Target achievement Team coordination