Real Estate Sales Manager

GO-DIGITAL , Sales-As-A-Service(SaaS) Company for Real Estate Industry. Expertise in the areas of Strategic Consulting, Sales-as-a-Service, Digital Marketing, Sales & Marketing, CRM, Partnership, Advisory, Investment Management. Designation: Sales Manager Department: Sales Location: Bengaluru, Karnataka Reporting To: Sales Operations Manager / Founder & CEO Employment Type: Full-Time Role Objective SalesManager is responsible for generating and converting real-estate sales opportunities by effectively managing leads, understanding customer requirements, conducting project presentations and site visits, maintaining regular follow-ups, and closing bookings. The Sales Manager will be expected to consistently achieve assigned monthly sales and revenue targets while delivering a professional customer experience. Compensation Your compensation will be as follows: Component - A Fixed CTC- ₹ 3,00,000 per annum Fuel Conveyance - ₹ 3,000/- per month Other Compensation - B Performance Incentive _ As per company incentive structure Other Benefits_As applicable Key Responsibilities of Sales Manager A. Lead Management Receive and respond to leads assigned by the Company. Contact new leads within the prescribed response time. Understand customer requirements, budget, location preference, property type, and purchase timeline. Qualify leads based on genuine buying potential. Maintain complete and accurate customer information in the CRM. Follow up systematically with prospects until closure or disqualification. Generate referrals and new leads through personal networking and professional channels. B. Customer Engagement Build strong relationships with prospective customers. Understand the customer's investment or end-use requirements. Provide accurate information regarding projects, specifications, pricing, payment plans, amenities, and location. Address customer questions and objections professionally. Maintain regular communication through calls, WhatsApp, email, and other approved channels. C. Site Visits Schedule and coordinate site visits with qualified prospects. Confirm appointments with customers before the visit. Ensure customers receive a professional site-visit experience. Conduct project presentations and explain key project features and benefits. Record site-visit outcomes and next steps in the CRM. Follow up with customers immediately after the site visit. D. Sales Conversion Convert qualified leads into site visits and site visits into bookings. Present suitable property options based on customer requirements. Handle customer objections and negotiate within approved Company guidelines. Coordinate with the Sales Operations Manager /Founder & CEO and developer/project team during negotiations. Drive customers towards booking and closure. Ensure all booking-related documentation is completed correctly. E. Follow-Up & Pipeline Management Maintain an active pipeline of prospective customers. Follow up consistently based on customer buying timelines. Maintain daily, weekly, and monthly follow-up schedules. Prioritize high-intent prospects. Update lead status and next action in the CRM. Ensure no qualified lead remains unattended. F. Sales Reporting The Sales Agent must maintain accurate daily sales reports, including: Number of leads received Leads contacted Qualified leads Calls completed Appointments scheduled Site Visits conducted Follow-ups completed Negotiations in progress Bookings achieved Revenue generated Lost / inactive leads Future opportunities Daily and weekly reports must be submitted as per the Company's reporting process. Performance KPIs Performance will primarily be evaluated on: KPI Vs. Measurement Lead Response - Speed and quality of response Lead Qualification - Qualified opportunities generated Calls / Follow-ups - Daily activity Site Visits - Qualified visits generated Conversion Rate - Lead → Site Visit → Booking Sales Revenue - Monthly booking value Target Achievement - Monthly / quarterly target Pipeline - Value and quality of active pipeline CRM Discipline- Accuracy and timely updates Customer Experience- Customer feedback & service quality Key Performance Indicators (KPIs) Your performance will primarily be evaluated based on: Sales Manager productivity Lead-to-site-visit conversion Site-visit-to-booking conversion Revenue / booking targets Lead response and follow-up efficiency CRM data accuracy and compliance Sales pipeline quality Team productivity and discipline Achievement of monthly and quarterly business targets Timely and accurate sales reporting The Company may revise KPIs from time to time based on business requirements. 4. Professional Standards The Sales Manager shall: Maintain professional communication with customers. Provide only accurate and authorized information. Never make unauthorized commitments regarding pricing, discounts, returns, possession, approvals, or project specifications. Follow the Company's sales process and code of conduct. Protect customer information and Company data. Maintain confidentiality of leads, customer databases, pricing, commercial terms, and internal information. Maintain punctuality and professional conduct. Represent MandateCo LLP and its developer partners professionally at all times. 5. CRM & Data Management All customer interactions and sales activities must be recorded in the Company's designated CRM/system. Every assigned lead is updated Call and conversation details are recorded. Site visits are updated. Follow-up dates are maintained. Lead status is accurate. Booking information is updated promptly. 6. Coordination - The Sales Manager will coordinate with: Sales Operations Manager / Founder & CEO nt Pre-sales / Inside Sales Team Marketing Team CRM / Operations Team Developer Sales Team Customer Relationship / Documentation Team to ensure smooth movement of prospects through the sales funnel. 7. Daily Sales Discipline - The Sales Agent is expected to follow a structured daily routine: Morning Review new leads. Pr