Guest Service Associate

Job Title: Guest Service Associate (GSA)

Brand: 729 Grams Coffee Roasters Location: On-site (Café Operations) Job Type: Full-time --- #### Role Overview As a Guest Service Associate at 729 Grams Coffee Roasters, you will be the face of our café experience. You will welcome guests, take orders, assist with beverage and bakehouse service, and uphold exceptional hospitality and cleanliness standards across the floor. --- #### Key Responsibilities

• Guest Hospitality: Welcome customers warmly, guide them through our specialty coffee and food menu, and deliver attentive floor service.
• Order & Cash Handling: Take orders accurately via the POS system, process payments, and suggest menu pairings or upselling items.
• Service Coordination: Coordinate seamlessly with the barista and kitchen teams to serve drinks, bakery items, and food promptly.
• Floor & Station Upkeep: Clear and sanitize tables, maintain an organized dining and service area, and follow opening/closing shift protocols.
• Hygiene & Standards: Adhere strictly to café hygiene, food safety, and operational standards at all times. --- #### Requirements & Qualifications
• Experience: 6 months to 2 years of front-of-house customer service experience in a café, QSR, or hospitality environment (freshers with strong communication skills welcome).
• Communication: Courteous, articulate, and confident interpersonal skills.
• Attitude: High energy, punctuality, and a genuine passion for hospitality and coffee culture.
• Flexibility: Willingness to work in shifts, including weekends and peak operational hours.

Pay

₹18,000.00 - ₹28,000.00 per month

Benefits

Flexible schedule

Food provided

Work Location

In person