Customer Support Executive (CSE)

Company

Abhinav IT Solutions

Job Responsibilities

Call and follow up with incoming leads generated through Facebook, WhatsApp, website and other sources.

Understand customer requirements and explain our software products and services.

Conduct basic product demos over call/WhatsApp.

Follow up with interested leads and convert them into customers.

Handle customer queries and provide basic product support.

Maintain lead details, follow-ups and status in CRM/Excel.

Coordinate with the technical team for customer issues.

Ensure timely follow-up and a good customer experience.

Requirements

Good communication and convincing skills.

Comfortable with outbound calling and lead follow-up.

Basic computer knowledge.

Hindi/English communication required; Marathi is an advantage.

Freshers can apply.

Key Skills: Lead Generation | Telecalling | Lead Follow-up | Customer Support | Inside Sales | Telesales | CRM | Customer Handling | Software Sales

Pay

₹10,000.00 - ₹15,000.00 per month

Work Location

In person