System Support Executive | Rotational Shift

System Support Executive

Company

Binated Inc.

Location

Pune | 100% On-Site

Job Type

Full-Time

Shift

Rotational Shift

Experience

0–3 Years

Salary

Up to ₹3.5 LPA

About the Role

Binated Inc. is looking for a System Support Executive to provide day-to-day technical support and ensure the smooth functioning of desktops, laptops, printers, design software, network connectivity, and other IT systems.

Key Responsibilities

Provide technical support and troubleshooting for desktops, laptops, printers, and IT equipment

Install, configure, and maintain Windows/Linux/Mac operating systems and applications

Troubleshoot hardware, software, and basic network-related issues

Provide support for LAN, WAN, and Wi-Fi connectivity

Manage user accounts, passwords, and access permissions through Active Directory

Provide basic support for Sophos Firewall, Rules & Policies

Assist with system upgrades, patches, software installations, and security updates

Maintain IT asset records, documentation, and support logs

Respond to helpdesk tickets and resolve user queries efficiently

Coordinate with vendors for hardware/software support and maintenance

Requirements

0–3 years of experience in IT Support, Desktop Support, System Support, or Helpdesk roles

Bachelor’s degree/Diploma in IT, Computer Science, or a related field

Basic knowledge of Networking (LAN/WAN/Wi-Fi), Active Directory, and Sophos Firewall

Good hardware and software troubleshooting skills

Familiarity with Windows, Microsoft Office, and design software

Strong communication, problem-solving, and multitasking skills

CCNA, CompTIA, or relevant Hardware/Networking certification is a plus

Freshers with relevant technical knowledge may also apply

How to Apply

For fast-paced process – careers@binated.com

Subject

Application – System Support Executive | Rotational Shift

Note: Candidates must be comfortable with 100% on-site work in Pune, rotational shifts, and the salary budget of up to ₹3.5 LPA.

Pay

Up to ₹350,000.00 per year

Benefits

Health insurance

Leave encashment

Provident Fund

Application Question(s)

Are you comfortable working 100% on-site in Aundh, Pune, Maharashtra?

Are you comfortable working in rotational shifts?

How many years of experience do you have in IT Support / Desktop Support / System Support / Helpdesk?

Do you have hands-on experience troubleshooting desktops, laptops, printers, and other IT hardware?

What is your level of knowledge of networking (LAN, WAN, Wi-Fi)?

Do you have knowledge or hands-on experience with Active Directory?

Do you have knowledge of Sophos Firewall, Rules & Policies? (Mandatory)

Are you comfortable troubleshooting Windows OS, software, and basic network issues?

Are you comfortable with a maximum salary of ₹3.5 LPA?

What is your current notice period?

What is your current / last drawn salary? (If fresher mention '0')

What is your expected monthly salary?

What is your Date of Birth?

Language

English (Required)

Shift availability

Night Shift (Required)

Day Shift (Required)

Work Location

In person