Inside Sales Executive - B2B SaaS (US Shift)

About Us

Fusion is a fast-growing SaaS company revolutionizing the hospitality industry with intelligent solutions for restaurant management, POS systems, and digital ordering. We empower hospitality brands to grow with seamless technology that’s reliable, scalable, and easy to use.

Role Overview

We are seeking a dynamic and motivated Business Development Executive to join our team in Chennai. This full-time, on-site position involves handling end-to-end sales processes, delivering excellent customer service, and nurturing client relationships. The role also includes account management and upselling responsibilities to support business growth and customer retention.

Key Responsibilities

Sales & Customer Engagement

Manage the complete sales cycle from lead generation to deal closure

Conduct cold calls, pitch products, negotiate, and close sales

Communicate effectively with clients to understand their needs and deliver solutions

Ensure customer satisfaction through proactive support and follow-ups

Collaborate with internal teams for smooth onboarding and service delivery

Business Support & Upselling

Serve as the primary point of contact and account manager for assigned clients post-onboarding

Analyze client usage patterns and business requirements to identify upselling opportunities

Educate clients on new modules, feature enhancements, and upgrade plans

Promote additional services and solutions to maximize client value and business revenue

Foster long-term client relationships to drive retention and satisfaction

Qualifications & Requirements

0–4 years of experience in Inside Sales, business support, sales coordinator, or a similar role

Strong communication skills in English

Fluency in Hindi, Urdu, Chinese, Bengali, or other regional/international languages is a plus

Familiarity with CRM tools or sales software is an added advantage

Bachelor’s degree in Business Administration, Marketing, or a related field

Freshers with excellent communication and a keen interest in sales are encouraged to apply

Additional Benefits

One-way cab facility for late shifts

Incentives based on achievement of sales targets

Opportunity to engage with UK-based and international clients

Exposure to global work culture and professional development initiatives

Job Type

Full-time

Pay

₹360,000.00 - ₹600,000.00 per year

Benefits

Leave encashment

Paid time off

Provident Fund

Application Question(s)

Are you experienced with Product sales?

Work Location

In person