Cafe Assistant

Job Title

QSR Team Member / Crew Member

Reports To

Shift Supervisor / Assistant Store Manager

Job Type

Full-time / Part-time (Rotational Shifts)

Location

hyd

Job Summary We are looking for an energetic and customer-oriented Team Member to join our fast-paced Quick Service Restaurant (QSR). In this frontline role, you will be the face of our brand—responsible for greeting guests, taking orders accurately, preparing high-quality food items, and maintaining strict hygiene standards across the restaurant. The ideal candidate thrives in a high-energy environment, works well in a team, and is dedicated to providing an exceptional dining experience.

Key Responsibilities 1.

Customer Service & Order Management

Greet customers warmly upon arrival and guide them through our menu options.

Efficiently capture food and beverage orders using the Point of Sale (POS) system.

Drive restaurant revenue through suggestive selling and upselling of promotional items, combos, and add-ons.

Process cash, credit/debit card, and mobile payments securely while accurately managing cash drawer limits.

Address customer complaints with a professional, solution-oriented attitude and escalate complex issues to the manager.

Food Preparation & Quality Control

Prepare, assemble, and package food and beverage items quickly and consistently according to standardized brand recipes and portion controls.

Ensure all orders are completed, packed properly for dine-in or takeaway, and served with minimal wait times.

Monitor food quality, temperature, and freshness, ensuring proper date labeling and rotation (FIFO method).

Kitchen & Dining Cleanliness (Hygiene)

Maintain strict food safety, sanitation, and hygiene standards dictated by corporate policies and local health regulations.

Clean and sanitize kitchen workstations, counter areas, customer dining tables, and service equipment regularly throughout the shift.

Empty trash bins, restock condiments, and organize utensils, packaging materials, and supplies.

Team Collaboration & Operations

Work collaboratively with kitchen and front-of-house staff to maintain a smooth flow of service during peak hours.

Adhere strictly to grooming, uniform, and personal hygiene guidelines.

Perform scheduled opening, mid-shift, or closing duties as assigned by the supervisor.

Required Skills & Qualifications

Education

High School Diploma or equivalent (Students or freshers are welcome to apply).

Experience: Previous experience in a QSR, retail cafe, hospitality, or fast-food establishment is a plus but not mandatory (On-the-job training will be provided).

Skills

Basic numerical skills for cash handling and processing transactions.

Excellent verbal communication and interpersonal skills.

Ability to multitask, move quickly, and remain calm under pressure during peak rush hours.

Physical & Availability Requirements

Flexibility to work in rotational shifts, including early mornings, late nights, weekends, and public holidays.

Capability to stand for extended periods and carry out light lifting of supplies.

Pay

₹14,000.00 - ₹20,000.00 per month

Benefits

Flexible schedule

Food provided

Provident Fund

Work Location

In person