Sales Telecaller

PHS Business Centre, Gurgaon is hiring a Sales Telecaller to convert assigned leads into confirmed site visits and closed bookings for its managed office spaces. This is a phone-first, target-driven role: you will work off a lead list provided by the business, get prospects on a call, qualify their requirement, and book them in for a site visit. When they arrive at the centre, you will walk them through the space and close the deal. Reports to the Founder & Director.

Key Responsibilities

Call leads from the list provided daily and qualify their office space requirement (seats needed, budget, timeline, current location).

Pitch PHS Business Centre's offering clearly on the call: location, layouts, carpet vs. chargeable area, amenities.

Handle objections and follow up on leads that don't convert on the first call, without letting any lead go cold.

Schedule and confirm site visits at the centre, working around the prospect's availability.

Be present at the centre for the visit, walk the prospect through the space, and answer questions on layout, pricing, and terms.

Close the deal on-site or through structured follow-up, and hand over confirmed bookings for documentation.

Maintain a daily call log and update lead status (contacted, visit scheduled, visited, closed, lost) in the tracker.

Report daily call and conversion numbers to the reporting manager.

Requirements & Qualifications

1 to 3 years in telesales, telecalling, or inside sales; real estate, coworking, or hospitality background preferred but not mandatory.

Fresh graduates with strong communication and a sales instinct will also be considered.

Fluent in Hindi and English, comfortable switching between both on a call.

Comfortable with outbound calling volumes and daily targets.

Basic comfort with Excel or a CRM/lead tracker for logging calls and status.

Based in or willing to travel to Gurgaon; some in-person presence at the centre for scheduled visits is required.

Skills & Traits

Persuasive on the phone, confident opening cold and warm leads alike

Persistent

follows up without being pushy, doesn't drop a lead after one no

Comfortable moving a conversation from phone to in-person and closing face to face

Organised

keeps the lead tracker current, never loses track of a follow-up

Presentable and articulate for on-site walkthroughs with prospects

Target-driven and self-motivated

Compensation & Reporting

Fixed monthly salary + incentive on every closed booking (amounts to be filled in per your budget)

Reports to

Founder & Director

Location

PHS Business Centre, Gurgaon (on-call and on-site)

Working days/hours

as per centre operating schedule

Pay

₹15,000.00 - ₹25,000.00 per month

Benefits

Cell phone reimbursement

Leave encashment

Paid sick time

Work Location

In person