Telemarketer

Job Summary

We are seeking a dedicated and professional Tele Caller to manage customer communications, payment follow-ups, collection reminders, and client relationship management. The ideal candidate will be responsible for interacting with new and existing customers, ensuring timely follow-ups, and supporting business growth through effective customer engagement.

Key Responsibilities

• Contact new and existing customers through outbound and inbound calls.
• Perform regular follow-ups regarding pending payments, overdue accounts, and financial commitments.
• Provide timely payment reminders and maintain records of customer responses and commitments.
• Coordinate with customers regarding documentation, account updates, and service-related queries.
• Build and maintain positive relationships with customers to ensure long-term engagement.
• Communicate company updates, services, and business initiatives to customers.
• Handle customer inquiries professionally and provide appropriate assistance.
• Maintain accurate call logs, customer records, and follow-up schedules in the system.
• Escalate unresolved issues to the concerned department when required.
• Achieve assigned customer service, collection, and follow-up targets.

Qualifications

• Any Graduate / Undergraduate.
• Experience in Telecalling, Customer Support, Collections, Recovery, or Finance Industry preferred.

Skills Required

• Excellent communication and interpersonal skills.
• Strong follow-up, negotiation, and customer handling abilities.
• Ability to manage collection reminders professionally and courteously.
• Good organizational and record-keeping skills.
• Proficiency in Tamil, English.
• Basic computer knowledge and CRM handling skills

Pay

₹18,000.00 - ₹22,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Paid sick time

Provident Fund

Work Location

In person