Listing & Operation Specialist

Job Title

Listing & Operation Specialist

Location

Kolkata, India

Experience Required

2-5 Years

Employment Type

Full-Time

Job Summary

We are seeking a detail-oriented and proactive Listing & Operations Specialist to manage product listings, ensure accurate inventory tracking, streamline operations, and support overall e-commerce business growth. This role requires excellent organizational skills, knowledge of e-commerce platforms, and the ability to coordinate with multiple teams to ensure smooth online sales operations.

Key Responsibilities

Marketplace Listing Management

Create, update, and optimize product listings across Amazon, Walmart, eBay, Etsy, and other marketplaces.

Manage product titles, bullet points, descriptions, backend search terms, attributes, and category-specific requirements.

Conduct keyword research and competitor analysis to improve listing visibility and conversion.

Ensure listings follow marketplace SEO guidelines and content policies.

Manage product variations, parent-child relationships, bundles, and catalog corrections.

Coordinate A+ Content, Brand Store, Enhanced Content, and infographic requirements with internal creative teams.

Perform listing audits to identify content gaps, compliance issues, and optimization opportunities.

Marketplace Operations Management

Manage day-to-day marketplace operations including inventory monitoring, pricing updates, and catalog health.

Track and resolve listing suppression, stranded inventory, policy violations, and account health issues.

Monitor inventory availability and coordinate with clients for stock updates.

Support marketplace compliance requirements including documentation, certifications, and category-specific regulations.

Manage cases with marketplace support teams and ensure timely resolution.

Monitor order-related issues, fulfillment performance, cancellations, and customer experience metrics.

Maintain operational trackers and provide regular updates to internal teams and clients.

Client & Team Coordination

Work closely with Client Success Managers, Advertising Teams, Creative Teams, and Clients.

Understand client requirements and translate them into actionable marketplace tasks.

Prepare reports, trackers, and status updates.

Maintain documentation of marketplace processes and account activities.

Communicate proactively regarding risks, delays, and opportunities.

Required Skills & Qualifications

1–3 years of experience managing Amazon Seller Central / Vendor Central or other marketplace platforms.

Strong understanding of Amazon listing creation, optimization, and catalog management.

Experience with marketplace backend operations and troubleshooting.

Knowledge of Amazon policies, SEO practices, and marketplace compliance.

Strong Excel/Google Sheets skills.

Excellent attention to detail and ability to manage multiple SKUs simultaneously.

Good written and verbal communication skills.

Preferred Experience

Experience working with international marketplaces (US, UK, Canada, EU).

Knowledge of Amazon Brand Registry, A+ Content, Brand Stores, and Seller Central tools.

Experience with tools such as Helium 10, Brand Analytics, Keepa, Jungle Scout, Pacvue, or similar platforms.

Experience managing multiple brands or categories.

Understanding of marketplace advertising fundamentals.

Pay

₹25,000.00 - ₹30,000.00 per month

Work Location

In person