Room Attendant

JOB DESCRIPTION

Position

Room Attendant

Industry

Hospitality / Hotel

Organization

Indismart Group of Hotels

Location

Kolkata, West Bengal

Experience

3–4 Years

Job Summary

The Room Attendant will be responsible for maintaining cleanliness, hygiene, and presentation standards across guest rooms and assigned areas. The role ensures a comfortable and pleasant stay for guests while adhering to the hotel's housekeeping standards and procedures.

Core Responsibilities

Guest Room Cleaning

Clean and maintain guest rooms, bathrooms, corridors, and assigned areas as per hotel standards.

Room Preparation

Ensure rooms are properly arranged, stocked, and prepared for check-in and guest occupancy.

Housekeeping Standards

Follow established cleaning, hygiene, sanitation, and safety procedures to maintain high standards of cleanliness.

Guest Service: Respond to guest requests promptly and courteously and coordinate with the Housekeeping team to address guest requirements.

Linen & Amenities

Maintain adequate supplies of linen, towels, toiletries, and other room amenities and report shortages when required.

Maintenance Reporting

Identify and report maintenance issues, damages, or lost-and-found items to the concerned department or supervisor.

Coordination

Coordinate with Housekeeping Supervisors, Front Office, Laundry, and Maintenance teams to ensure smooth room operations.

Inventory & Equipment

Handle housekeeping equipment and cleaning materials responsibly and maintain proper usage and storage.

Room Status

Update and communicate room status accurately to the Housekeeping Supervisor/Front Office team.

Other Duties

Perform other housekeeping-related duties as assigned by the Supervisor or Housekeeping Manager.

Key Requirements

Education

Minimum Higher Secondary (10+2) qualification preferred.

Experience: 3–4 years of relevant experience as a Room Attendant/Housekeeping Attendant, preferably in a hotel or hospitality environment.

Technical Know-how: Good knowledge of room cleaning procedures, housekeeping equipment, cleaning chemicals, linen handling, and hotel hygiene standards.

Guest Service

Good communication, courteous behaviour, and a guest-oriented approach.

Skills

Attention to detail, cleanliness, discipline, teamwork, time management, and ability to work in shifts.

Pay

₹15,000.00 per month

Benefits

Food provided

Provident Fund

Work Location

In person