Food and Beverage Manager

Job Summary

We are looking for an experienced and dynamic Food \& Beverage Manager to oversee the day-to-day operations of the hotel's food and beverage outlets. The role will be responsible for maintaining high service standards, managing F\&B staff, controlling costs, driving revenue, and ensuring an excellent guest experience.

Key Responsibilities

• Manage daily operations of restaurants, cafés, bars, banquet services, room service, and other F\&B outlets.
• Ensure consistent food quality, service standards, hygiene, and guest satisfaction.
• Lead, train, motivate, and manage the F\&B team, including supervisors, captains, servers, and support staff.
• Prepare staff schedules, allocate duties, and monitor employee performance.
• Monitor food and beverage costs, inventory, wastage, and portion control.
• Maintain appropriate stock levels and coordinate with the purchase and kitchen teams.
• Drive F\&B revenue through effective menu planning, promotions, upselling, and service strategies.
• Handle guest feedback, complaints, and service recovery professionally.
• Coordinate with the Executive Chef, Front Office, Housekeeping, Banquets, Purchase, and Finance departments.
• Ensure compliance with hotel SOPs, food safety standards, hygiene regulations, and licensing requirements.
• Monitor daily sales, revenue reports, operational expenses, and departmental targets.
• Conduct regular outlet inspections and ensure proper cleanliness and maintenance.
• Plan and supervise special events, banquets, conferences, and private functions.
• Develop and implement SOPs to improve operational efficiency and service quality.
• Support menu engineering, pricing, promotions, and seasonal F\&B offerings.
• Conduct regular staff briefings and training sessions.
• Ensure proper handling of cash, billing, POS systems, and financial controls.
• Prepare operational reports and present performance updates to management.

Key Skills \& Competencies

• Strong leadership and team-management skills
• Excellent communication and interpersonal skills
• Guest-service orientation
• Knowledge of hotel F\&B operations
• Cost control and inventory management
• Food safety and hygiene knowledge
• Revenue and sales management
• Problem-solving and decision-making ability
• Staff training and development
• Knowledge of POS and hotel management systems
• Ability to work under pressure and manage multiple operations

Educational Qualification

• Bachelor's degree / Diploma in Hotel Management, Hospitality Management, or a related field.
• Relevant certifications in food safety or hospitality management will be an advantage.

Experience

5–8 years of relevant experience in hotel Food \& Beverage operations, preferably with experience in managing multiple outlets, restaurants, banquets, or a full-service hotel.

Performance Parameters

• F\&B revenue and profitability
• Guest satisfaction scores
• Food \& beverage cost percentage
• Inventory and wastage control
• Staff productivity and retention
• Service quality and SOP compliance
• Hygiene and food-safety compliance
• Successful execution of events and banquets

Pay

₹20,000.00 - ₹35,000.00 per month

Benefits

• Cell phone reimbursement
• Food provided

Work Location

In person