Tele Calling Executive

Telecaller – Non-Trade Cement

Company

Rahul Agency

Industry

Trading – Non-Trade Cement

Position

Telecaller / Sales Coordinator

Gender

Female / Male

Job Type

Full-Time

Job Location

Bhopal, Madhya Pradesh

Salary

₹10,000 – ₹15,000 per month + Incentives

Job Responsibilities

• Make daily calls to builders, contractors, dealers and project customers.
• Generate and follow up on Non-Trade Cement orders.
• Take customer orders and confirm quantity, delivery location and other order details.
• Coordinate with company officers regarding new and pending orders.
• Coordinate with the dispatch team for timely order dispatch.
• Follow up regularly on pending orders and dispatch status.
• Maintain complete dispatch details, including vehicle, quantity, date and delivery status.
• Share dispatch updates with concerned customers and officers.
• Maintain daily calling, order and dispatch reports in Excel.
• Update Excel sheets regularly with order status, dispatch details and follow-up status.
• Prepare and send emails to concerned officers for opening new customer/code for Non-Trade Cement.
• Follow up with officers regarding new code creation/opening and approval status.
• Maintain proper records of customers, orders, dispatches, codes and follow-ups.
• Handle customer queries related to orders and dispatch.

Required Skills

• Good communication and telephone handling skills.
• Strong follow-up and coordination skills.
• Good knowledge of order booking and dispatch processes.
• Good MS Excel knowledge and daily data updating.
• Good email drafting and communication skills.
• Ability to coordinate with customers, dispatch team and officers.
• Good attention to detail and accuracy.

Qualification \& Experience

• Graduate preferred.
• 1–3 years of experience in tele calling, sales coordination, cement or building-material industry preferred.
• Freshers with good communication, Excel and email skills may also be considered.

Key Focus

Telecalling \| Non-Trade Cement \| Order Booking \| Dispatch Coordination \| Dispatch Follow-up \| Daily Excel Report \| Officer Coordination \| Email Communication \| New Code Opening \| Customer Follow-up

Pay

Up to ₹17,000.00 per month

Benefits

• Cell phone reimbursement
• Internet reimbursement

Work Location

In person