Account Manager- Tempus Central

Job Summary

The Account Manager will manage customer accounts for Tempus Central, handling end-to end sales coordination, customer engagement, requirement documentation, pricing discussions, sales closure, invoicing, renewals, and post-sales follow-ups. The role requires close coordination with internal teams to ensure smooth implementation, effective support, timely payments, and account growth.

Key Responsibilities

• Manage customer accounts and maintain strong customer relationships.
• Understand customer requirements and coordinate with internal teams for suitable solutions.
• Handle quotations, pricing discussions, product demos, and sales follow-ups until closure.
• Coordinate with CS, Support, Product, and Implementation teams for smooth onboarding and service delivery.
• Conduct customer and market visits to strengthen relationships and identify business opportunities.
• Coordinate invoicing, billing, and timely payment follow-ups.
• Manage customer renewals and renewal-related follow-ups.
• Identify and drive upselling and cross-selling opportunities within existing accounts.
• Handle reference-based sales opportunities and account expansion.
• Maintain accurate customer, sales, and commercial records.
• Address customer concerns through effective internal coordination and timely follow-up.
• Contribute to customer retention and overall account growth.

Qualifications \& Skills

• Bachelor’s degree in Business, Management, IT, or a related field.
• 3+ years of experience in Account Management, Sales, or a customer-facing role.
• IT / SaaS / Software industry experience preferred.
• Strong communication, negotiation, coordination, and follow-up skills.
• Good understanding of quotations, pricing, invoicing, renewals, and sales processes.
• Strong customer relationship and problem-solving skills.
• Willingness to travel for customer meetings when required.

Job Types

Full-time, Permanent, Fresher

Pay

₹22,000.00 - ₹40,000.00 per month

Benefits

• Leave encashment
• Provident Fund

Experience

• SaaS: 1 year (Required)
• B2B sales: 1 year (Required)

Work Location

In person