BPO Associate

Brainvalley Software Private Limited · Chennai

Pay₹3L–14.2La year, as listed

WhereChennaiTamil Nadu

TypePart time

Posted27 Sep25 days ago, via SimplyHired

Kaam checked

Good spoken and written English expected

No vehicle or licence needed

Skills they list5 named

Customer serviceEnglishMaster's degreeBachelor's degreeHindi

About this job

Customer Interaction: Answer incoming calls (inbound) or make outbound calls to solve problems, answer questions, or sell products.Non-Voice Support: Respond to client or customer issues through live chat, web forms, and emails with clear writing skills.Process Adherence: Follow strict company rules, workflows, and Standard Operating Procedures (SOPs).Data Management: Enter and update customer data accurately into internal databases.Target Achievement: Meet performance goals like Average Handling Time (AHT) and Customer Satisfaction (CSAT) scores

Pay: ₹300,451.71 - ₹1,421,613.33 per year

Benefits

Commuter assistance

Health insurance

Paid time off

Provident Fund

Work Location: In person

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