Account Delivery Head

Wipro · Across India

Senior

PayPay not listed

WhereAcross India

TypeContract

Posted28 Sep13 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Role Purpose: The Delivery Leader will be responsible for leading large-scale Human Resource Operations contact center. Voice and Chat handling Health and Welfare and Payroll. The role requires strong operational leadership, customer service orientation, client relationship management, and the ability to consistently deliver against contractual KPIs and SLAs. The incumbent will manage an operations span of approximately 1400 FTEs and oversee service delivery, workforce performance, escalations,…

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