Associate Manager - Customer Lifecycle Management

Air India Express · Across India

Senior

PayPay not listed

WhereAcross India

TypeFull time

Posted28 Sep16 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

About this job

Responsibilities Drive end-to-end Customer Lifecycle Management (CLM) strategies across acquisition, onboarding, booking, pre-travel, post-travel, loyalty, retention, and win-back journeys to enhance customer engagement and lifetime value. Own and optimize multi-channel marketing campaigns across Email, WhatsApp, SMS, RCS, Push Notifications, and In-App Messaging, leveraging automation, personalization, and customer segmentation. Deliver measurable growth in direct bookings, repeat purchases, a…

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