PN
OPS - Manager - Customer Retention
PNB MetLife · Across India
PayPay not listed
WhereAcross India
TypeFull time
Posted28 Sep7 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job
Job Description Key Responsibilities: 1. Persistency Management: • Monitor and analyse persistency ratios regularly to identify trends and areas of improvement. • Develop strategies to enhance policy renewal rates and reduce lapses. • Implement retention initiatives to maintain long term client relationships. 2. Data Analysis and Reporting: • Analyse policy data to identify at risk policies and develop targeted interventions. • Prepare detailed reports on persistency metrics, presenting insight…
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