OPS - Executive - Customer Retention

PNB MetLife · Across India

PayPay not listed

WhereAcross India

TypeFull time

Posted28 Sep10 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

About this job

Job Description • To manage PMLI Retention MIS •Ensure customer communication (SMS/Mail/Letters) been sent as per defined timeline •Design New MIS & Dashboard as per Business Requirment •Adherence to SOP & Compliance •Resolve all other operational matters related to Team & Process •Interact with cross functions to resolve queries •Calls with Sales/Branch Ops and manage queries/request related to Data for reinstatement, collection, persistency from all above channels • TO manage the repository o…

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