Front Desk cum Telecaller

Front Desk Duties

• Greet and welcome walk-in clients and visitors in a professional and friendly manner.
• Handle front desk operations such as managing appointments, walk-ins, and client records.
• Maintain a clean and organized reception area.

Telecaller Duties

• Make outbound calls to prospective clients to provide information about immigration services.
• Handle inbound calls and respond to inquiries regarding visa types, documentation, and procedures.
• Follow up with leads generated through marketing campaigns or referrals.
• Maintain a database of leads and update call logs and client details accurately.
• Prepare daily reports related to calls, walk-ins, and follow-ups.

Requirements

• Minimum qualification: High School Diploma; Bachelor's Degree preferred.
• Prior experience in a similar role, preferably in immigration or consultancy firms.
• Excellent verbal and written communication skills.
• Proficiency in MS Office and familiarity with CRM software.
• Pleasant personality with good presentation and interpersonal skill

Job Type

Full-time

Pay

₹10,000.00 - ₹15,000.00 per month

Work Location

In person