Technical Support Executive

Job Description Hiring: Technical Support Associate – International (US) Process | Work from Office Location: [Kolkata] Mode: Work from Office (WFO) Shift: 24×7 Rotational (including night shifts) Joining: Immediate or within 15 days About the Role: We are hiring smart and energetic Technical Support Associates to join our US-based process. If you have good communication skills, basic technical understanding, and are ready to work in a dynamic environment — this opportunity is for you! Key Responsibilities: Handle technical support queries from international customers Provide prompt resolutions via calls and emails Maintain high-quality customer experience and professionalism in every interaction Requirements Education: Undergraduate / Graduate / Postgraduate (B.Tech, M.Tech, BCA, MCA) Freshers & experienced candidates (up to 4 years) Excellent verbal communication skills Basic technical knowledge is a must Immediate joiners or max 15 days’ notice Benefits CTC: ₹2.2 LPA – ₹3.2 LPA (based on experience) Includes night shift allowance (up to ₹3,000/month) One-way cab facility as per company policy Important Candidates currently pursuing any course are not eligible No cash-in-hand payments for experienced candidates