Data Analyst – BOL Processing

REMOTE

Data Analyst – BOL Processing

ARDEM Data Services Private Limited

UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India

Telephone

915.130.3150

Email

Recruitment_ARDEMDataServices@ardem.com

Position

Data Analyst – BOL Processing

Location

India

Work Mode

Work From Home

Employment Type

Full-Time

Shift Timing

07:00 PM – 04:00 AM

About the Role

ARDEM Data Services is looking for a detail-oriented and analytical Data Analyst – BOL Processing to support client operations by accurately processing and validating Bills of Lading (BOL) data in the client system.

The role involves reviewing source documents, extracting relevant information, entering data accurately into the client system, validating records, identifying discrepancies, and coordinating with internal teams for clarification and resolution.

The ideal candidate should have strong attention to detail, good communication skills, sound knowledge of MS Excel, and the ability to work independently while maintaining accuracy, productivity, and quality standards.

Key Responsibilities

BOL Data Processing

Process Bills of Lading (BOL) accurately in the client-provided system.

Review BOL documents and identify relevant data fields required for processing.

Extract, enter, and update information accurately in the designated system.

Ensure all required fields are completed correctly before submitting records.

Follow defined process guidelines, work instructions, and client-specific requirements.

Maintain consistency and accuracy while processing high volumes of documents.

Data Validation & Quality

Verify entered information against source documents before final submission.

Identify missing, incorrect, inconsistent, or duplicate information.

Perform data validation and necessary corrections within the defined process.

Maintain high levels of accuracy while meeting daily productivity targets.

Escalate exceptions, unclear information, and process-related issues to the appropriate team.

Follow quality control procedures and incorporate feedback to improve accuracy.

CRM / System Management

Use Salesforce or similar CRM/business systems for data entry, tracking, and record management.

Update records accurately and maintain data integrity within the system.

Navigate multiple system screens and applications efficiently.

Follow system-specific procedures for creating, updating, and reviewing records.

Maintain proper documentation of exceptions and pending items.

Coordination & Communication

Coordinate with internal teams for clarification, updates, and issue resolution.

Communicate process-related concerns clearly and professionally.

Escalate critical or unresolved issues within the defined turnaround time.

Respond to internal queries related to assigned work.

Maintain effective communication with team members and supervisors.

Productivity & Process Compliance

Manage multiple tasks and priorities effectively.

Complete assigned work within defined turnaround times.

Consistently meet productivity, quality, and accuracy expectations.

Follow company policies, process SOPs, security guidelines, and client requirements.

Maintain confidentiality and appropriate handling of client information.

Adapt to process changes, new instructions, and system updates.

Reporting & Documentation

Maintain accurate records of completed and pending work.

Provide required status updates to the reporting manager/team.

Track exceptions, errors, and pending cases as required.

Support the team in preparing operational reports and maintaining process documentation.

Required Skills

Technical Skills

Good working knowledge of MS Excel.

Ability to work with functions such as

VLOOKUP

Pivot Tables

Data Validation

Sorting and Filtering

Basic data formatting and analysis

Experience working with Salesforce or similar CRM systems is preferred.

Comfortable working with web-based applications and multiple systems simultaneously.

Professional Skills

Excellent attention to detail.

Strong written and verbal communication skills.

Good analytical and problem-solving ability.

Strong data-entry accuracy.

Ability to identify discrepancies and inconsistencies.

Good time-management and organizational skills.

Ability to handle repetitive and high-volume data processing work.

Ability to work independently with minimal supervision.

Willingness to learn new processes, systems, and tools.

Eligibility & Experience

Education

Bachelor’s degree in BSc, BCom, BTech, or a relevant discipline.

Experience

Minimum 1+ year of experience in back-office operations, data processing, data entry, transaction processing, or similar roles.

Experience in BOL, logistics, transportation, documentation, or related data-processing operations will be an advantage.

Performance Expectations

The selected candidate will be expected to

Maintain high data accuracy and quality.

Meet defined productivity and turnaround-time requirements.

Follow SOPs and client-specific process requirements.

Demonstrate consistent attention to detail.

Proactively identify and escalate process issues.

Maintain professional communication with internal stakeholders.

Adapt quickly to process and system changes.

Work Environment

Work Mode

Work From Home

Shift

07:00 PM – 04:00 AM

The candidate must be comfortable working during the specified night shift.

The role requires a dedicated and reliable work environment suitable for handling client related data securely.

The candidate should have the ability to work independently and maintain consistent productivity in a remote environment.

Technical Requirements for Work From Home

Laptop

Screen Size

14 inches

Screen Resolution

FHD (1920 × 1080)

Processor

Intel i5 or higher

RAM

Minimum 8 GB – Mandatory

Operating System

Windows Laptop

Internet

Minimum Internet Speed

100 Mbps or higher

Stable and reliable internet connectivity is required for regular system acc