Delivery Manager / Project Manager

Exp

12+ years

Location

Hyderabad, Mumbai, Pune, Bangalore, Chennai, Noida, Ahmedabad, Coimbatore, Dehradun

Np

Immediate Joiner only

Delivery Manager / Project Manager – Microsoft Dynamics 365 CRM

We are looking for an experienced Delivery Manager / Project Manager to lead end-to-end Dynamics 365 CRM transformation programs from Discovery, Blueprinting, Design, Build, UAT, Training, Go-Live, and Hypercare.

Key Responsibilities

Lead project delivery, governance, planning, budgeting, resource management, and stakeholder communication.

Manage customer workshops, executive reviews, and steering committee meetings.

Drive project execution across functional, technical, QA, and business teams.

Own project reporting, risk management, issue resolution, change requests, and delivery metrics.

Champion adoption of Power Platform, Copilot, Automation, and Agentic AI solutions.

Key Deliverables

Project Charter, Delivery Plan & Roadmap

Solution Blueprint & Discovery Reports

RAID Log, Project Schedule & Resource Plan

Jira Backlog, Epics, Sprint Tracking & Release Plans

Weekly Status Reports (WSR) & Executive Dashboards

UAT, Go-Live Readiness & Cutover Plans

Training, Adoption & Hypercare Plans

Required Skills

10+ years of IT delivery/project management experience with Dynamics 365 CRM.

Strong expertise in project governance, stakeholder management, Agile/Scrum, Jira, Azure DevOps, reporting, and dashboards.

Proven success delivering CRM programs through the complete project lifecycle.

Excellent customer-facing, communication, negotiation, and leadership skills.

Job Location

Ahmedabad Bangalore Chennai Coimbatore Dehradun Hyderabad Mumbai Noida Pune