Sr Service Delivery Manager (DPO)
HCLTech · Chennai
PayPay not listed
WhereChennaiTamil Nadu
TypeFull time
Posted25 Sep30 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
Sr Service Delivery Manager (DPO)
Sholinganallur, Tamil Nadu
Job Summary
To manage application support and maintenance operations to the satisfaction of the customer and meeting the agreed service levels and within the cost budgeted for providing the support.
Key Responsibilities
- Co-Ordination With Onsite Track Leads And Engaging With Customers
- Ensure Process Effectiveness And Continual Service Improvement
- Managing Cost Of Providing Service Within Budgeted Levels
- Managing Risks And Escalating Appropriately To Sr Management
Managing Support Operations To Agreed Slas
6. To Lead, Guide And Coach The Team
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