Hospital Receptionist

Front Office Executive / Hospital Receptionist

Location

Oxymed Hospital, Nandanam, Chennai

Employment Type

Full-time (On-site)

Salary

₹10,000 – ₹15,000 per month

Job Summary

Oxymed Hospital is seeking a polite, efficient, and patient-focused Hospital Receptionist to join our team in Chennai. As the first point of contact for patients and visitors, you will play a key role in delivering exceptional administrative support, managing patient inquiries, scheduling appointments, and ensuring a seamless front-office experience aligned with our standards of non-invasive healthcare.

Minimum Qualifications & Requirements

Education

Higher Secondary (10+2) or Any Bachelor’s Degree (B.Sc, B.A, B.Com, or equivalent).

Experience: 0–2 years of experience in front desk, customer support, or reception roles (freshers with strong communication skills are welcome to apply). Prior hospital or clinic experience is an added advantage.

Languages

Fluency in Tamil and English is essential. Knowledge of Hindi or other regional languages is a plus.

Technical Skills: Basic computer proficiency, including hands-on experience with MS Office (Word, Excel) and web browsing. Familiarity with Hospital Management Software (HMS) is preferred.

Personal Traits

Excellent interpersonal skills, a pleasant demeanor, strong problem-solving ability, and empathy toward patients.

Key ResponsibilitiesPatient Relations & Front Desk Management

Warmly greet patients, families, and visitors upon arrival, directing them to the appropriate department or consultation room.

Register new patients, enter demographic/medical details accurately into the hospital system, and create patient files.

Answer incoming phone calls promptly, address patient queries regarding hospital treatments (such as non-invasive cardiac and vascular care), and route complex inquiries to medical staff.

Appointment Scheduling & Coordination

Manage daily appointment schedules for doctors and non-invasive procedure suites.

Send appointment reminders and follow-up calls or messages to patients.

Coordinate with nursing and consultant teams to ensure smooth patient flow and minimize wait times in the outpatient department (OPD).

Administrative & Billing Support

Collect consultation fees, issue official receipts, and maintain daily cash handling logs accurately.

Handle basic administrative tasks, including maintaining the visitor logbook, managing courier/post deliveries, and monitoring reception stationery stock.

Keep the reception, lobby, and waiting areas clean, organized, and welcoming at all times.

Pay

₹10,000.00 - ₹15,000.00 per month

Work Location

In person