Business Solution Architect

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Finance & Accounting Solution Architect

Position Summary

The Finance & Accounting (F&A) Solution Architect is responsible for designing end-to-end Finance and Accounting outsourcing solutions for prospective clients. This role combines deep F&A operational expertise with business process transformation, benchmarking, commercial modeling, and proposal development capabilities. The Solution Architect works closely with sales, operations, pricing, transition, technology, and client stakeholders to develop competitive, scalable, and outcome-based solutions that address client business challenges.

The individual will lead solution design activities during pursuit and proposal phases, develop staffing and delivery models, leverage industry benchmarks to establish operational assumptions, and create compelling responses to RFPs, RFIs, and client presentations.

Key Responsibilities

Solution Design & Deal Shaping

Design end-to-end Finance & Accounting service delivery solutions across

Source to Pay

Order to Cash

Record to Report

Assess client requirements and translate them into scalable operating models.

Develop service delivery strategies leveraging onshore, nearshore, offshore, and hybrid delivery models.

Design organizational structures, staffing models, governance frameworks, and service management models.

Identify process improvement and automation opportunities utilizing workflow, AI, OCR, RPA, and analytics solutions.

Benchmarking & Operational Analysis

Utilize internal and external benchmark data to establish

Productivity assumptions

Staffing estimates

Cost models

Performance targets

Service level commitments

Analyze transaction volumes, handling times, complexity factors, and operating metrics.

Develop capacity models and forecasts to support deal pricing and business cases.

Recommend best practices based on industry-leading F&A operations.

RFP & Proposal Development

Lead the F&A solution response for RFPs, RFIs, and client pursuits.

Develop solution narratives, executive summaries, staffing approaches, transition methodologies, and service delivery models.

Collaborate with pricing teams to create cost models and commercial recommendations.

Support proposal reviews and ensure alignment between solution, pricing, and operational assumptions.

Participate in client presentations, solution workshops, and due diligence sessions.

Client Engagement

Facilitate discovery workshops to understand client objectives, pain points, and requirements.

Present solution recommendations to executive stakeholders.

Respond to client questions regarding operating models, transformation opportunities, staffing, governance, and delivery capabilities.

Serve as a trusted advisor throughout the sales lifecycle.

Transition & Transformation Planning

Develop transition and implementation approaches for new engagements.

Assess transition risks and mitigation strategies.

Define governance, reporting, and continuous improvement frameworks.

Support the handoff from sales to implementation teams.

Required Qualifications

Bachelor's degree in Accounting, Finance, Business Administration, or related field.

8+ years of Finance & Accounting operations, consulting, outsourcing, shared services, or business process services experience.

3+ years designing solutions for F&A outsourcing, managed services, or shared services organizations.

Experience supporting large-scale RFP responses and competitive pursuits.

Strong understanding of F&A process areas and operating models.

Experience building staffing, productivity, and financial models using benchmark data.

Advanced Microsoft Excel and PowerPoint skills.

Strong business writing and executive presentation skills.

Preferred Qualifications

Experience in BPO, shared services, consulting, or finance transformation environments.

Knowledge of ERP platforms such as SAP, Oracle

Experience with automation technologies including RPA, OCR, AI, and workflow platforms.

Familiarity with Six Sigma, Lean, or continuous improvement methodologies.

Critical Competencies

Functional Expertise

Finance & Accounting Operations

Shared Services

Outsourcing and Managed Services

Benchmarking and Analytics

Financial Modeling

Workforce Planning

Business Development

RFP Response Development

Solution Design

Deal Shaping

Commercial Awareness

Executive Presentation Skills

Client Relationship Management

Leadership

Cross-functional Team Leadership

Stakeholder Management

Strategic Thinking

Problem Solving

Negotiation and Influencing

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect

Remote Work

Enjoy the flexibility of working from home while optimizing your work-life balance.

Working for You

We offer perks and rewards designed to support you

Health & Welfare Benefits

Comprehensive plans tailored to your needs, effective from day one.

Retirement Savings

Robust programs to help you secure your financial future.

Employee Discounts

Access to a wide range of discounts on merchandise, services, travel, and more.

Career Growth Opportunities

Paths for advancement within a global organization.

Paid Training

Learn while you earn with award-winning learning platforms.

Paid Time Off

Competitive PTO packages to help you recharge.

Great Work Environment

Join an award-winning culture that values diversity and inclusion.

Join Us

At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you’ll find opportunit