Banking Process
Customer Service Associate – Banking Process
- Company
- Teleperformance Global Services Private Limited
- Location
- 31, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka - 560024
- Work Mode
- On-site (Full-time)
- Work Schedule
- 6 Days Working (1 Rotational Week Off)
- Salary
- ₹20,000 CTC | ₹16,000 Take-Home per month + Allowances
About the Role
We are hiring customer-oriented Customer Support Associates for a leading Banking Process in Hebbal, Bangalore! Freshers are welcome to apply. This role involves assisting banking customers over the phone, addressing queries, and providing smooth, high-quality customer service.
Shift Timings
Any 9-hour shift between 6:00 AM – 8:00 PM (Day Shifts)
Any 9-hour shift between 6:00 AM – 12:00 AM
Salary & Special Allowances
- Base Package
- ₹20,000 CTC | Approx. ₹16,000 Take-Home per month
- Shift Allowance
- ₹1,200 (Paid once every 3 months)
- Malayalam Language Allowance
- ₹1,800 per month (for Malayalam speakers)
Exclusive Relocation Benefits (For Outstation Candidates)
- Accommodation Support
- 14 days of free stay/accommodation support upon relocation to Bangalore.
- Travel Support
- One-way transportation assistance provided for joining.
Key Responsibilities
Handle inbound customer queries regarding banking products and account services.
Provide accurate and prompt resolutions following banking process metrics.
Maintain complete interaction details in the customer database system.
Eligibility Criteria
- Education
- Minimum 12th Pass / Undergraduate / Graduate.
- Experience
- Freshers can apply (0 to 5 years experience; prior banking experience is a plus).
- Age Limit
- 18 – 30 years.
- Language Requirements
- Fluent English + proficiency in any one regional language: Tamil, Malayalam, Telugu, or Kannada.
- Skill / Quality Requirement
- Versant Level 4.
How to Apply / Contact Us
Ready to start your banking career? Apply directly on Indeed or get in touch with our recruitment team for walk-in interview details
- Contact / WhatsApp
- 8982874084
- Pay
- ₹16,000.00 - ₹20,000.00 per hour
- Work Location
- In person
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